Chapter IV - Consumer Disputes Redressal Commission
Section 28
Section 28: Establishment of District Consumer Disputes Redressal Commission
A State Government establishes at least one District Consumer Disputes Redressal Commission in every district and may establish more than one; the section also states its membership structure.
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This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
(1) The State Government shall, by notification, establish a District Consumer Disputes Redressal Commission, to be known as the District Commission, in each district of the State:
Provided that the State Government may, if it deems fit, establish more than one District Commission in a district.
(2) Each District Commission shall consist of— (a) a President; and (b) not less than two and not more than such number of members as may be prescribed, in consultation with the Central Government.
Introduction
Check whether the State has notified multiple commissions and any allocation of cases between them. Do not assume a second district commission exists without a State notification.
Key takeaways
Who and when
A State Government establishes at least one District Consumer Disputes Redressal Commission in every district and may establish more than one; the section also states its membership structure.
Operational step
Identify the District Commission established by State notification for the relevant district.
Boundary
Do not infer territorial or monetary jurisdiction solely from the existence of a commission; section 34 governs jurisdiction.
When the section matters
A State Government establishes at least one District Consumer Disputes Redressal Commission in every district and may establish more than one; the section also states its membership structure.
Practical steps
Identify the District Commission established by State notification for the relevant district. Check whether the State has notified multiple commissions and any allocation of cases between them. Use the current State roster and sitting information before filing or responding.
- Identify the District Commission established by State notification for the relevant district.
- Check whether the State has notified multiple commissions and any allocation of cases between them.
- Use the current State roster and sitting information before filing or responding.
Example
A State notifies two District Commissions in a busy district; the parties must use the notified assignment rather than assuming the first commission handles every complaint.
Official sources
Practical checklist
Do
- Identify the District Commission established by State notification for the relevant district.
- Check whether the State has notified multiple commissions and any allocation of cases between them.
- Use the current State roster and sitting information before filing or responding.
Avoid
- Do not infer territorial or monetary jurisdiction solely from the existence of a commission; section 34 governs jurisdiction.
- Do not assume a second district commission exists without a State notification.
Glossary
- District Commission
- A District Consumer Disputes Redressal Commission established by State notification under this section.
Frequently asked questions
May a district have more than one District Commission?
Yes. The State Government may establish more than one if it considers that appropriate.
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026