Chapter IV - Consumer Disputes Redressal Commission
Section 53
Section 53: Establishment of National Consumer Disputes Redressal Commission
The Central Government establishes the National Commission; it ordinarily sits in the National Capital Region and may have notified regional Benches.
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This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
(1) The Central Government shall, by notification, establish a National Consumer Disputes Redressal Commission, to be known as the National Commission.
(2) The National Commission shall ordinarily function at the National Capital Region and perform its functions at such other places as the Central Government may in consultation with the National Commission notify in the Official Gazette:
Provided that the Central Government may, by notification, establish regional Benches of the National Commission, at such places, as it deems fit.
Introduction
Use the official case allocation and filing instructions for the assigned Bench. Do not use section 53 as the source of the National Commission monetary threshold.
Key takeaways
Who and when
The Central Government establishes the National Commission; it ordinarily sits in the National Capital Region and may have notified regional Benches.
Operational step
Check the National Commission’s notified seat and any regional Bench relevant to the case.
Boundary
Do not assume every regional Bench exists or accepts every case.
When the section matters
The Central Government establishes the National Commission; it ordinarily sits in the National Capital Region and may have notified regional Benches.
Practical steps
Check the National Commission’s notified seat and any regional Bench relevant to the case. Use the official case allocation and filing instructions for the assigned Bench. Apply jurisdiction separately under section 58 rather than assuming every high-value dispute belongs here.
- Check the National Commission’s notified seat and any regional Bench relevant to the case.
- Use the official case allocation and filing instructions for the assigned Bench.
- Apply jurisdiction separately under section 58 rather than assuming every high-value dispute belongs here.
Example
A party files an eligible national appeal at a regional Bench only if that Bench is established and assigned the case.
Official sources
Practical checklist
Do
- Check the National Commission’s notified seat and any regional Bench relevant to the case.
- Use the official case allocation and filing instructions for the assigned Bench.
- Apply jurisdiction separately under section 58 rather than assuming every high-value dispute belongs here.
Avoid
- Do not assume every regional Bench exists or accepts every case.
- Do not use section 53 as the source of the National Commission monetary threshold.
Glossary
- National Commission
- The National Consumer Disputes Redressal Commission established by Central Government notification.
Frequently asked questions
Who establishes the National Commission?
The Central Government does so by notification.
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026