Help Center
How Can We Help You?
Choose the best way to reach us and get your queries resolved quickly.
- Call UsSpeak directly with our support team about your queries.+91 70270 25998Mon-Fri, 10:00 AM - 7:00 PM IST
- Email SupportSend us your query by email and our team will get back to you.support@bizeneed.inWrite to us any time
- WhatsAppMessage us on WhatsApp about your service.+91 70270 25998Mon-Fri, 10:00 AM - 7:00 PM IST (opens WhatsApp in a new tab)
- Raise a TicketExisting customers can raise a support ticket and track its progress in the portal.Create a ticket (sign in)Available 24/7
Frequently Asked Questions
How do I track my service request?
You can track your service request by logging into your Bizeneed account. Visit the portal and check the status of your ongoing services under 'Services'.
What if I am not happy with the service?
If something went wrong, contact our support team within 7 days of service completion and we will look into it. Refunds are decided under our Refund Policy: government fees and professional fees for work already completed or in progress are generally non-refundable.
Read the Refund PolicyHow do I update my documents?
Log in to your account, open 'Services', select the relevant service, and upload or update your documents in the designated section.
Is my data secure with Bizeneed?
We protect your data with encryption in transit, access controls and backups. We do not sell your data. We share it only where needed to deliver your service, for example with government portals for your filings, our payment processor and our technology providers, as described in our Privacy Policy.
Read the Privacy PolicyWhat payment methods do you accept?
We accept all major payment methods including UPI, net banking, credit/debit cards, and digital wallets. All payments are processed through secure payment gateways.
Can I get a refund?
Refunds follow our Refund Policy. Send a written request to billing@bizeneed.in; our billing team reviews it within 3-5 business days and, if it is approved, the refund is initiated within 10-15 business days.
Read the full Refund PolicyStill Need Help?
Our support team is available to assist you with any questions or concerns.