Chapter IV - Consumer Disputes Redressal Commission
Section 48
Section 48: Transfer of cases
The State Commission may transfer a pending consumer dispute between District Commissions within that State when the interest of justice requires it.
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Need advice on Section 48?
This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
On the application of the complainant or of its own motion, the State Commission may, at any stage of the proceeding, transfer any complaint pending before a District Commission to another District Commission within the State if the interest of justice so requires.
Introduction
State the concrete justice reason in a complainant application, or note the Commission’s own-motion basis. Do not assume a party has an automatic right to the requested transfer.
Key takeaways
Who and when
The State Commission may transfer a pending consumer dispute between District Commissions within that State when the interest of justice requires it.
Operational step
Identify the pending case and the proposed transferee District Commission within the same State.
Boundary
Do not use section 48 to transfer a case to another State.
When the section matters
The State Commission may transfer a pending consumer dispute between District Commissions within that State when the interest of justice requires it.
Practical steps
Identify the pending case and the proposed transferee District Commission within the same State. State the concrete justice reason in a complainant application, or note the Commission’s own-motion basis. After the transfer order, update filing, hearing and evidence records at the transferee forum.
- Identify the pending case and the proposed transferee District Commission within the same State.
- State the concrete justice reason in a complainant application, or note the Commission’s own-motion basis.
- After the transfer order, update filing, hearing and evidence records at the transferee forum.
Example
If a district forum cannot fairly continue a pending dispute, the State Commission may transfer it to another District Commission in the same State.
Official sources
Practical checklist
Do
- Identify the pending case and the proposed transferee District Commission within the same State.
- State the concrete justice reason in a complainant application, or note the Commission’s own-motion basis.
- After the transfer order, update filing, hearing and evidence records at the transferee forum.
Avoid
- Do not use section 48 to transfer a case to another State.
- Do not assume a party has an automatic right to the requested transfer.
Glossary
- Transfer of case
- A State Commission order moving a pending complaint between District Commissions within the same State in the interest of justice.
Frequently asked questions
Who may start a section 48 transfer?
The complainant may apply, and the State Commission may also act on its own motion.
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026