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Chapter III - Central Consumer Protection Authority

Section 27

Section 27: Furnishing of annual reports, etc

The CCPA must prepare an annual account of its activities and send the report, returns and directed reports to the Central Government for parliamentary laying.

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Need advice on Section 27?

This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.

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Statutory text

Bare law

(1) The Central Authority shall prepare once in every year, in such form, manner and at such time as may be prescribed, an annual report giving full account of its activities during the previous year and such other reports and returns, as may be directed, and copies of such report and returns shall be forwarded to the Central Government.

(2) A copy of the annual report received under sub-section (1) shall be laid, as soon as may be after it is received, before each House of Parliament.

Introduction

Use the prescribed annual-report form, manner and timing, and answer any additional report or return direction. Do not describe this section as requiring every trader to file an annual consumer-protection return.

Key takeaways

1

Who and when

The CCPA must prepare an annual account of its activities and send the report, returns and directed reports to the Central Government for parliamentary laying.

2

Operational step

Collect investigation, order, appeal and outreach activity for the reporting year.

3

Boundary

Do not confuse the annual activity report with the audited accounts required by section 26.

When the section matters

The CCPA must prepare an annual account of its activities and send the report, returns and directed reports to the Central Government for parliamentary laying.

Practical steps

Collect investigation, order, appeal and outreach activity for the reporting year. Use the prescribed annual-report form, manner and timing, and answer any additional report or return direction. Record the forwarding date so the Central Government can lay the report before each House.

  • Collect investigation, order, appeal and outreach activity for the reporting year.
  • Use the prescribed annual-report form, manner and timing, and answer any additional report or return direction.
  • Record the forwarding date so the Central Government can lay the report before each House.

Example

The CCPA reports its advertising-enforcement activity for the previous year; the Government then lays the annual report before Parliament.

Official sources

Practical checklist

Do

  • Collect investigation, order, appeal and outreach activity for the reporting year.
  • Use the prescribed annual-report form, manner and timing, and answer any additional report or return direction.
  • Record the forwarding date so the Central Government can lay the report before each House.

Avoid

  • Do not confuse the annual activity report with the audited accounts required by section 26.
  • Do not describe this section as requiring every trader to file an annual consumer-protection return.

Glossary

Annual report
The Central Authority’s yearly account of its activities, forwarded to the Central Government for parliamentary laying.

Frequently asked questions

Does section 27 impose an annual filing on online sellers?

No. It governs reports and returns of the Central Authority.

Need help applying this provision to your situation?

Contact Bizeneed

Last updated 10 October 2026