Chapter IV - Consumer Disputes Redressal Commission
Section 46
Section 46: Officers and employees of State Commission
The State Government determines State Commission staff categories and supplies staff, who work under the President’s general superintendence on prescribed service terms.
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This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
(1) The State Government shall determine the nature and categories of the officers and other employees required to assist the State Commission in the discharge of its functions and provide the Commission with such officers and other employees as it may think fit.
(2) The officers and other employees of the State Commission shall discharge their functions under the general superintendence of the President.
(3) The salaries and allowances payable to and the other terms and conditions of service of, the officers and other employees of the State Commission shall be such as may be prescribed.
Introduction
Provide staffing to support hearings, case records and communications. Do not confuse staff service terms with President/member terms under sections 43–44.
Key takeaways
Who and when
The State Government determines State Commission staff categories and supplies staff, who work under the President’s general superintendence on prescribed service terms.
Operational step
Map the office, registry and support positions the State Government has determined.
Boundary
Do not use support-staff powers to decide complaints or appeals.
When the section matters
The State Government determines State Commission staff categories and supplies staff, who work under the President’s general superintendence on prescribed service terms.
Practical steps
Map the office, registry and support positions the State Government has determined. Provide staffing to support hearings, case records and communications. Apply the President’s supervision and the prescribed staff service rules.
- Map the office, registry and support positions the State Government has determined.
- Provide staffing to support hearings, case records and communications.
- Apply the President’s supervision and the prescribed staff service rules.
Example
A State Commission registry manages appeal filings with staff supplied by the State and supervised by the President.
Official sources
Practical checklist
Do
- Map the office, registry and support positions the State Government has determined.
- Provide staffing to support hearings, case records and communications.
- Apply the President’s supervision and the prescribed staff service rules.
Avoid
- Do not use support-staff powers to decide complaints or appeals.
- Do not confuse staff service terms with President/member terms under sections 43–44.
Glossary
- Staff categories
- The classes of officers and employees the State Government determines for supporting the State Commission.
Frequently asked questions
Who determines staff categories for the State Commission?
The State Government does so under section 46(1).
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026