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Chapter IV - Consumer Disputes Redressal Commission

Section 33

Section 33: Officers and other employees of District Commission

The State Government supplies District Commission staff; they work under the President’s general superintendence and have prescribed service conditions.

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This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.

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Statutory text

Bare law

(1) The State Government shall provide the District Commission with such officers and other employees as may be required to assist the District Commission in the discharge of its functions.

(2) The officers and other employees of the District Commission shall discharge their functions under the general superintendence of the President of the District Commission.

(3) The salaries and allowances payable to, and the other terms and conditions of service of, the officers and other employees of the District Commission shall be such as may be prescribed.

Introduction

Route operational supervision through the Commission President. Do not apply the President/member appointment framework to support staff without its own rule basis.

Key takeaways

1

Who and when

The State Government supplies District Commission staff; they work under the President’s general superintendence and have prescribed service conditions.

2

Operational step

Identify the officers and staff needed for filing, notices, records and hearings.

3

Boundary

Do not treat registry staff as deciding complaints under this section.

When the section matters

The State Government supplies District Commission staff; they work under the President’s general superintendence and have prescribed service conditions.

Practical steps

Identify the officers and staff needed for filing, notices, records and hearings. Route operational supervision through the Commission President. Apply the relevant prescribed salary and service-condition rules.

  • Identify the officers and staff needed for filing, notices, records and hearings.
  • Route operational supervision through the Commission President.
  • Apply the relevant prescribed salary and service-condition rules.

Example

A registry officer manages case records under the President’s supervision while adjudication remains with the Commission.

Official sources

Practical checklist

Do

  • Identify the officers and staff needed for filing, notices, records and hearings.
  • Route operational supervision through the Commission President.
  • Apply the relevant prescribed salary and service-condition rules.

Avoid

  • Do not treat registry staff as deciding complaints under this section.
  • Do not apply the President/member appointment framework to support staff without its own rule basis.

Glossary

General superintendence
The President’s overall supervisory authority over District Commission officers and employees.

Frequently asked questions

Who supervises District Commission employees?

They discharge their functions under the President’s general superintendence.

Need help applying this provision to your situation?

Contact Bizeneed

Last updated 10 October 2026