Chapter III - Central Consumer Protection Authority
Section 14
Section 14: Procedure of Central Authority
Section 14 lets the CCPA regulate its business procedure and allocation among Commissioners; the Chief Commissioner may delegate administrative powers.
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This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
(1) The Central Authority shall regulate the procedure for transaction of its business and allocation of its business amongst the Chief Commissioner and Commissioners as may be specified by regulations.
(2) The Chief Commissioner shall have the powers of general superintendence, direction and control in respect of all administrative matters of the Central Authority: Provided that the Chief Commissioner may delegate such of his powers relating to administrative matters of the Central Authority, as he may think fit, to any Commissioner (including Commissioner of a regional office) or any other officer of the Central Authority.
Introduction
The Authority’s procedure and allocation are specified by regulations. The Chief Commissioner controls administrative matters and may delegate those administrative powers to a Commissioner, regional Commissioner or another Authority officer.
The express delegation proviso is limited to powers relating to administrative matters; it is not a general transfer of every CCPA statutory power.
Key takeaways
Who and what it covers
The Authority’s procedure and allocation are specified by regulations. The Chief Commissioner controls administrative matters and may delegate those administrative powers to a Commissioner, regional Commissioner or another Authority officer.
Operational step
Check the applicable regulations for allocation of the Authority’s business.
Boundary
The express delegation proviso is limited to powers relating to administrative matters; it is not a general transfer of every CCPA statutory power.
Purpose and trigger
The Authority’s procedure and allocation are specified by regulations. The Chief Commissioner controls administrative matters and may delegate those administrative powers to a Commissioner, regional Commissioner or another Authority officer.
Practical sequence
Check the applicable regulations for allocation of the Authority’s business.
- Check the applicable regulations for allocation of the Authority’s business.
- For an administrative act, identify the Chief Commissioner’s delegation and its recipient.
- Keep the procedure and administrative delegation distinct from separate investigation or order powers.
Limit and related provision
The express delegation proviso is limited to powers relating to administrative matters; it is not a general transfer of every CCPA statutory power.
The text is the central Act. Check current rules, regulations and notifications where the section delegates a detail.
Hypothetical example
A regional office signs an administrative communication under delegated authority. The recipient checks the Chief Commissioner’s administrative delegation and separately identifies any substantive notice power.
Primary sources
The statutory wording is drawn from the official central Act and checked against the India Code consolidation. The commencement notice identifies when this provision took effect.
Practical checklist
Do
- Check the applicable regulations for allocation of the Authority’s business.
- For an administrative act, identify the Chief Commissioner’s delegation and its recipient.
- Keep the procedure and administrative delegation distinct from separate investigation or order powers.
Avoid
- Do not read the administrative delegation in section 14(2) as a general delegation of substantive order powers.
- The express delegation proviso is limited to powers relating to administrative matters; it is not a general transfer of every CCPA statutory power.
Illustrative example
Section 14 in practice
A regional office signs an administrative communication under delegated authority. The recipient checks the Chief Commissioner’s administrative delegation and separately identifies any substantive notice power.
Identify the trigger
The Authority’s procedure and allocation are specified by regulations. The Chief Commissioner controls administrative matters and may delegate those administrative powers to a Commissioner, regional Commissioner or another Authority officer.
Gather evidence
For an administrative act, identify the Chief Commissioner’s delegation and its recipient.
Apply the limit
The express delegation proviso is limited to powers relating to administrative matters; it is not a general transfer of every CCPA statutory power.
Outcome
- Keep the procedure and administrative delegation distinct from separate investigation or order powers.
Glossary
- Administrative delegation
- Delegation of the Chief Commissioner’s administrative powers under section 14(2).
- Allocation of business
- Distribution of Central Authority business among the Chief Commissioner and Commissioners under regulations.
Frequently asked questions
What may the Chief Commissioner delegate under section 14(2)?
Powers relating to administrative matters of the Central Authority, to a listed Commissioner or officer.
Can the Central Authority regulate its own business procedure?
Yes. Section 14(1) provides for procedure and allocation of business as specified by regulations.
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026