Chapter VIII - Miscellaneous
Section 104
Section 104: Power of Central Authority to make regulations
With prior Central Government approval, the CCPA may notify regulations consistent with the Act for its functions.
On this page
Need advice on Section 104?
This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
(1) The Central Authority may, with the previous approval of the Central Government, by notification, make regulations not inconsistent with this Act, for the purpose of giving effect to the provisions of this Act. (2) In particular, and without prejudice to the generality of the foregoing power, such regulations may provide for all or any of the following matters, namely:— (a) the procedure for engaging experts and professionals and the number of such experts and professionals under sub-section (3) of section 13; (b) the procedure for transaction of business and the allocation of business of the Chief Commissioner and Commissioner under sub-section (1) of section 14; (c) the form, manner and time within which, inquiries or investigation made by the Director-General shall be submitted to the Central Authority under sub-section (5) of section 15; and (d) such other matter for which provision is to be, or may be, made by regulation.
Key takeaways
Statutory scope
With prior Central Government approval, the CCPA may notify regulations consistent with the Act for its functions.
Key limit
The listed subjects include experts, internal business allocation and Director-General investigation reports.
Practical response
For a CCPA inquiry, identify any applicable notified regulations and preserve submissions made under their process.
Apply the statutory test
Separate the Authority’s regulations from the Government’s rules and case-specific orders.
Prepare the response
For a CCPA inquiry, identify any applicable notified regulations and preserve submissions made under their process.
This power concerns CCPA regulations, distinct from Central Government rules under section 101.
Illustrative example
A platform receiving an investigation request checks the CCPA’s notified procedure for reports and submissions.
Official sources
Practical checklist
Do
- For a CCPA inquiry, identify any applicable notified regulations and preserve submissions made under their process.
- Keep dated records of the relevant goods, notices, decisions and official communications.
Avoid
- This power concerns CCPA regulations, distinct from Central Government rules under section 101.
Glossary
- Central Authority
- The Central Consumer Protection Authority established under section 10.
Frequently asked questions
Who approves CCPA regulations?
The Central Government must give previous approval before the Central Authority notifies them.
What functions are expressly listed?
Examples include expert engagement, allocation of Authority business and Director-General investigation reports.
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026