Chapter VIII - Miscellaneous
Section 100
Section 100: Act not in derogation of any other
The Consumer Protection Act operates in addition to other laws in force.
On this page
Need advice on Section 100?
This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
The provisions of this Act shall be in addition to and not in derogation of the provisions of any other law for the time being in force.
Key takeaways
Statutory scope
The Consumer Protection Act operates in addition to other laws in force.
Key limit
A consumer remedy under this Act does not automatically displace sector-specific legal duties or remedies.
Practical response
For a complaint, map consumer, food, drugs, standards, contract and sector rules that may apply to the same conduct.
Apply the statutory test
Build a law-by-law issue list for the goods or services in dispute.
Prepare the response
For a complaint, map consumer, food, drugs, standards, contract and sector rules that may apply to the same conduct.
Avoid assuming one proceeding resolves every separate regulatory duty.
Illustrative example
A defective food product may raise both consumer redress and food-safety obligations; the business tracks both processes.
Official sources
Practical checklist
Do
- For a complaint, map consumer, food, drugs, standards, contract and sector rules that may apply to the same conduct.
- Keep dated records of the relevant goods, notices, decisions and official communications.
Avoid
- Avoid assuming one proceeding resolves every separate regulatory duty.
Glossary
- Not in derogation
- The Act adds to rather than subtracts from other applicable law.
Frequently asked questions
Does a consumer complaint replace sector regulation?
No. The section says this Act adds to other laws in force.
Can the same conduct trigger more than one legal process?
Yes, if the facts and the separate laws support them; each process has its own requirements.
Need help applying this provision to your situation?
Contact BizeneedLast updated 10 October 2026