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Chapter II - Consumer Protection Councils

Section 7

Section 7: Objects of State Council

Section 7 defines the State Council’s advisory object within the State.

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Need advice on Section 7?

This article is for general information. Refer to the Consumer Protection Act, 2019 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.

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Statutory text

Bare law

The objects of every State Council shall be to render advice on promotion and protection of consumer rights under this Act within the State.

Introduction

It renders advice on promotion and protection of consumer rights under the Act within the State, complementing the Central and District Councils.

The section does not confer a penalty, recall or refund power on the Council.

Key takeaways

1

Who and what it covers

It renders advice on promotion and protection of consumer rights under the Act within the State, complementing the Central and District Councils.

2

Operational step

Tie the proposed issue to consumer rights within the State.

3

Boundary

The section does not confer a penalty, recall or refund power on the Council.

Purpose and trigger

It renders advice on promotion and protection of consumer rights under the Act within the State, complementing the Central and District Councils.

Practical sequence

Tie the proposed issue to consumer rights within the State.

  • Tie the proposed issue to consumer rights within the State.
  • Document the local facts supporting a policy recommendation.
  • Keep a consumer’s claim for relief on the complaint and Commission track.

Limit and related provision

The section does not confer a penalty, recall or refund power on the Council.

The text is the central Act. Check current rules, regulations and notifications where the section delegates a detail.

Hypothetical example

A State Council considers recurring misleading price displays in several districts and advises on awareness measures.

Primary sources

The statutory wording is drawn from the official central Act and checked against the India Code consolidation. The commencement notice identifies when this provision took effect.

Practical checklist

Do

  • Tie the proposed issue to consumer rights within the State.
  • Document the local facts supporting a policy recommendation.
  • Keep a consumer’s claim for relief on the complaint and Commission track.

Avoid

  • Do not use the advisory object to bypass a Commission complaint process.
  • The section does not confer a penalty, recall or refund power on the Council.

Illustrative example

Section 7 in practice

A State Council considers recurring misleading price displays in several districts and advises on awareness measures.

  1. Identify the trigger

    It renders advice on promotion and protection of consumer rights under the Act within the State, complementing the Central and District Councils.

  2. Gather evidence

    Document the local facts supporting a policy recommendation.

  3. Apply the limit

    The section does not confer a penalty, recall or refund power on the Council.

Outcome

  • Keep a consumer’s claim for relief on the complaint and Commission track.

Glossary

Advisory object
A statutory purpose to give advice rather than to adjudicate a dispute.
State remit
The within-State geographic scope of the State Council’s advisory object.

Frequently asked questions

Does section 7 empower the State Council to decide a customer claim?

No. It states an advisory object for promotion and protection of consumer rights within the State.

Is the State Council’s object national or State-focused?

Its advice concerns promotion and protection of consumer rights within the State.

Need help applying this provision to your situation?

Contact Bizeneed

Last updated 10 October 2026