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Chapter XVIII - Appeals and revision

Section 116

Section 116: Appearance by authorised representative

A person may appear through an eligible authorised representative in GST proceedings, except where personal appearance for examination is required.

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Need advice on Section 116?

This article is for general information. Refer to the Central Goods and Services Tax Act, 2017 official text for the official provisions. If you need professional advice for your situation, contact Bizeneed.

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Statutory text

Bare law

(1) Any person who is entitled or required to appear before an officer appointed under this Act, or the Appellate Authority or the Appellate Tribunal in connection with any proceedings under this Act, may, otherwise than when required under this Act to appear personally for examination on oath or affirmation, subject to the other provisions of this section, appear by an authorised representative.

(2) For the purposes of this Act, the expression “authorised representative” shall mean a person authorised by the person referred to in sub-section (1) to appear on his behalf, being— (a) his relative or regular employee; or (b) an advocate who is entitled to practice in any court in India, and who has not been debarred from practicing before any court in India; or (c) any chartered accountant, a cost accountant or a company secretary, who holds a certificate of practice and who has not been debarred from practice; or (d) a retired officer of the Commercial Tax Department of any State Government or Union territory or of the Board who, during his service under the Government, had worked in a post not below the rank than that of a Group-B Gazetted officer for a period of not less than two years: Provided that such officer shall not be entitled to appear before any proceedings under this Act for a period of one year from the date of his retirement or resignation; or (e) any person who has been authorised to act as a goods and services tax practitioner on behalf of the concerned registered person.

(3) No person,— (a) who has been dismissed or removed from Government service; or (b) who is convicted of an offence connected with any proceedings under this Act, the State Goods and Services Tax Act, the Integrated Goods and Services Tax Act or the Union Territory Goods and Services Tax Act, or under the existing law or under any of the Acts passed by a State Legislature dealing with the imposition of taxes on sale of goods or supply of goods or services or both; or (c) who is found guilty of misconduct by the prescribed authority; (d) who has been adjudged as an insolvent, shall be qualified to represent any person under sub-section (1)— (i) for all times in case of persons referred to in clauses (a), (b) and (c); and (ii) for the period during which the insolvency continues in the case of a person referred to in clause (d).

(4) Any person who has been disqualified under the provisions of the State Goods and Services Tax Act or the Union Territory Goods and Services Tax Act shall be deemed to be disqualified under this Act.

Key takeaways

1

Who may appear

The listed categories include a relative or regular employee, eligible advocate, practicing CA, cost accountant or company secretary, qualified retired officer, and GST practitioner.

2

Personal examination

Representation does not replace a required personal examination on oath or affirmation.

3

Disqualification

Dismissal, relevant conviction or misconduct can disqualify; an insolvent person is disqualified while insolvency continues.

Who may appear

The listed categories include a relative or regular employee, eligible advocate, practicing CA, cost accountant or company secretary, qualified retired officer, and GST practitioner.

Personal examination

Representation does not replace a required personal examination on oath or affirmation.

Disqualification

Dismissal, relevant conviction or misconduct can disqualify; an insolvent person is disqualified while insolvency continues.

Practical checklist

Do

  • Verify authority to represent and the representative’s category.
  • Check any professional bar or statutory disqualification.
  • Attend personally if examination on oath is required.

Frequently asked questions

Can a representative always replace personal attendance?

No. Section 116(1) excepts required personal examination on oath or affirmation.

Need help applying this provision to your situation?

Contact Bizeneed

Last updated 10 October 2026