Chapter XVI - Procedure for Assessment
Section 273
Section 273: faceless assessment
Section 273 puts the "faceless assessment" system on a statutory footing for assessments, reassessments and recomputations under Sections 270(10), 271 or 279. Instead of a single Assessing Officer handling a case end to end, the process is split across a National Faceless Assessment Centre and specialised units, with communication conducted electronically.
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This article is for general information. Refer to the Income-tax Act, 2025 as amended by the Finance Act, 2026 and the Taxation and Other Laws (Amendment) Act, 2026 for the official provisions. If you need professional advice for your situation, contact Bizeneed.
Statutory text
Bare law
(1) Irrespective of anything to the contrary contained in any other provision of this Act, the assessment, reassessment or recomputation under section 270(10) or 271 or 279, as the case may be, with respect to the cases referred to in sub-section (2), shall be made in a faceless manner as per such procedure, as may be prescribed in this behalf.
(2) The faceless assessment under sub-section (1) shall be made in respect of such territorial area, or persons or class of persons, or incomes or class of incomes, or cases or class of cases, as may be specified by the Board.
(3) The Board may, for the purposes of faceless assessment, set up the following Centre and Units and specify their functions and jurisdiction:— (a) a National Faceless Assessment Centre to facilitate the conduct of faceless assessment proceedings in a centralised manner including assigning the case selected for the purposes of faceless assessment under this section to a specific assessment unit, intimating the assessee that assessment in his case shall be completed in accordance with the provision of this section, serving a notice to the assessee under section 268(1) or 270(8), and forwarding any response of the assessee to the assessment unit; (b) such assessment units, as it may deem necessary to conduct the faceless assessment, to perform the function of making assessment, which includes analysis of the material furnished by the assessee or any other person, identification of points or issues material for the determination of any liability (including refund) under this Act, seeking information or clarification on points or issues so identified, determination of any variation prejudicial to the assessee, and such other functions as may be required for the purposes of making faceless assessment; (c) such verification units, as it may deem necessary to facilitate the conduct of faceless assessment, to perform the function of verification, which includes enquiry, cross verification, examination of books of account, examination of witnesses and recording of statements, and such other functions as may be required for the purposes of verification; (d) such technical units, as it may deem necessary to facilitate the conduct of faceless assessment, to perform the function of providing technical assistance which includes any assistance or advice on legal, accounting, forensic, information technology, valuation, transfer pricing, data analytics, management or any other technical matter under this Act or an agreement entered into under section 159, which may be required in a particular case or a class of cases, under this section; (e) such review units, as it may deem necessary to facilitate the conduct of faceless assessment, to perform the function of review of any variation proposed by the assessment unit (wherever it is so considered necessary by the National Faceless Assessment Centre), which includes checking whether the relevant and material evidence has been brought on record, relevant points of fact and law have been duly incorporated, the issues requiring addition or disallowance have been incorporated and such other functions as may be required for the purposes of review.
(4) In accordance with the procedure as may be prescribed under sub-section (1),–– (a) the verification unit, the technical unit and the review unit shall facilitate the conduct of faceless assessment; and (b) the assessment unit shall–– (i) make the assessment of the total income or loss by an order in writing after taking into account all relevant material which it has gathered and after giving the assessee an opportunity of being heard, and may also initiate penalty proceedings, if any; (ii) determine the sum payable by the assessee or refund of any amount due to him on the basis of such assessment.
(5) For the purposes of this section, the terms “assessment unit”, “verification unit”, “technical unit” and “review unit” shall refer to an Assessing Officer having powers so assigned by the Board.
(6) The assessment unit, verification unit, technical unit and the review unit shall have the following authorities:— (a) Additional Commissioner or Additional Director or Joint Commissioner or Joint Director, as the case may be; (b) Deputy Commissioner or Deputy Director or Assistant Commissioner or Assistant Director, or Income-tax Officer, as the case may be; (c) such other income-tax authority, ministerial staff, executive or consultant, as may be considered necessary by the Board.
(7) All communications, save as otherwise provided in sub-section (8),— (a) among the assessment unit, review unit, verification unit or technical unit or with the assessee or any other person with respect to the information or documents or evidence or any other details, as may be necessary for the purposes of making a faceless assessment shall be through the National Faceless Assessment Centre; (b) between the National Faceless Assessment Centre and the assessee, or his authorised representative, or any other person shall be exchanged exclusively by electronic mode; and (c) between the National Faceless Assessment Centre and various units shall be exchanged exclusively by electronic mode.
(8) The provisions of sub-section (7) shall not apply to the enquiry or verification conducted by the verification unit in the circumstances as specified by the Board in this behalf.
(9) The Principal Chief Commissioner or the Principal Director General, as the case may be, in-charge of the National Faceless Assessment Centre shall, in accordance with the procedure laid down by the Board in this regard, if he considers appropriate that the provisions of section 268(5) may be invoked in the case,— (a) forward any reference received from an assessment unit in this regard to the Principal Chief Commissioner or Chief Commissioner or Principal Commissioner or Commissioner having jurisdiction over such case, and inform the assessment unit accordingly; (b) transfer the case to the Assessing Officer having jurisdiction over such case as per sub-section (12).
(10) Where a reference has been received by the Principal Chief Commissioner or Chief Commissioner or Principal Commissioner or Commissioner under sub-section (9)(a), he shall direct the Assessing Officer, having jurisdiction over the case, to invoke the provisions of section 268(5).
(11) Where a reference has not been forwarded as per sub-section (9)(a) to the Principal Chief Commissioner or Chief Commissioner or Principal Commissioner or Commissioner, having jurisdiction over the case, the assessment unit shall proceed to complete the assessment as per the procedure laid down in this section.
(12) Irrespective of anything contained in sub-section (1) or (2), the Principal Chief Commissioner or the Principal Director General, as the case may be, in charge of National Faceless Assessment Centre may, at any stage of the assessment, if considered necessary, transfer the case to the Assessing Officer having jurisdiction over such case, with the prior approval of the Board.
(13) For the purposes of this section,–– (a) “designated portal” means the web portal designated as such by the Principal Chief Commissioner or the Principal Director General, in charge of the National Faceless Assessment Centre; (b) “faceless assessment” means the assessment proceedings conducted electronically in “e-Proceeding” facility through registered account of the assessee in designated portal; and (c) “registered account” of the assessee means the electronic filing account registered by the assessee in designated portal.
Introduction
Section 273 provides the faceless assessment structure, assigning roles to central and specialised units and routing communications electronically.
The relevant scheme and any transfer out of the faceless process determine which unit or officer handles each step.
Key takeaways
Faceless process is the rule
Specified assessments, reassessments and recomputations are carried out through the faceless structure described in this section.
Separate specialist units
Assessment, verification, technical and review units perform distinct roles through the National Faceless Assessment Centre.
Electronic communication
Communications generally pass through the prescribed electronic channel, subject to the section’s transfer and hearing exceptions.
Scope of faceless assessment
Irrespective of any other provision of the Act, assessment, reassessment or recomputation under Section 270(10), 271 or 279 must be made in a faceless manner, as prescribed, for the territorial areas, persons, incomes or cases that the Board specifies.
The Centre and Units
The Board may set up the following for faceless assessment, and specify their functions and jurisdiction:
- A National Faceless Assessment Centre - to run faceless assessment proceedings centrally, assign cases to assessment units, notify the assessee that their case will be handled under this section, serve notices under Section 268(1) or 270(8), and forward the assessee's responses to the assessment unit
- Assessment units - to analyse material furnished, identify issues material to determining liability (including refund), seek clarification, determine variations prejudicial to the assessee, and other assessment functions
- Verification units - to conduct enquiry, cross-verification, examination of books of account and witnesses, and recording of statements
- Technical units - to provide assistance/advice on legal, accounting, forensic, IT, valuation, transfer pricing, data analytics, management or other technical matters
- Review units - to review variations proposed by the assessment unit (where the National Faceless Assessment Centre considers it necessary), checking that relevant evidence and points of fact/law have been properly incorporated
How the units work together
The verification, technical and review units facilitate the faceless assessment process. The assessment unit makes the assessment of total income or loss by a written order, after considering all relevant material and giving the assessee an opportunity of being heard, and may initiate penalty proceedings; it also determines the sum payable or refund due.
"Assessment unit," "verification unit," "technical unit" and "review unit" all refer to an Assessing Officer with powers assigned by the Board for that function, and are staffed by Additional/Joint Commissioners or Directors, Deputy/Assistant Commissioners or Directors, Income-tax Officers, and other authorised personnel as the Board considers necessary.
Electronic-only communication
Except as provided in sub-section (8), all communication among the units, and between any unit and the assessee or other persons, must go through the National Faceless Assessment Centre, and communication between the Centre and the assessee/units must be exclusively electronic.
This electronic-only requirement does not apply to enquiry or verification conducted by the verification unit in circumstances the Board specifies.
Transferring a case out of the faceless system
If the Principal Chief Commissioner or Principal Director General in charge of the National Faceless Assessment Centre considers Section 268(5) (special audit) should be invoked, they may forward the reference to the jurisdictional Principal Chief Commissioner/Chief Commissioner/Principal Commissioner/Commissioner, who then directs the jurisdictional Assessing Officer to invoke Section 268(5). If no such reference is forwarded, the assessment unit continues under the faceless procedure.
At any stage, the Principal Chief Commissioner or Principal Director General in charge of the Centre may, with the Board's prior approval, transfer a case to the Assessing Officer having jurisdiction over it.
Definitions
"Designated portal" means the web portal designated by the Principal Chief Commissioner or Principal Director General in charge of the National Faceless Assessment Centre.
"Faceless assessment" means assessment proceedings conducted electronically through the "e-Proceeding" facility in the assessee's registered account on the designated portal.
"Registered account" means the assessee's electronic filing account registered on the designated portal.
Step-by-step flow for a faceless assessment under Section 273
- 1
Is the case covered by faceless assessment?
It must be an assessment, reassessment or recomputation under section 270(10), 271 or 279, in a territorial area, class of persons, incomes or cases specified by the Board (Sections 273(1) and (2)). The procedure is prescribed.
- No: The assessment follows the ordinary procedure.
- Yes: Go to the next step.
- 2
National Faceless Assessment Centre starts the case
It assigns the case to an assessment unit, intimates the assessee, serves notices under section 268(1) or 270(8), and forwards responses to the assessment unit (Section 273(3)(a)).
- 3
How are communications made?
Through the Centre, and with the assessee only by electronic mode, through the registered account on the designated portal (Sections 273(7) and (13)). Enquiry or verification by the verification unit in circumstances specified by the Board is outside this rule (Section 273(8)).
- 4
Work of the units
The assessment unit analyses material, identifies issues, seeks clarification and determines any prejudicial variation. Verification, technical and review units support it; the review unit checks a proposed variation where the Centre considers it necessary (Sections 273(3) and (4)(a)).
- 5
Is a special audit under section 268(5) considered appropriate, or is the case otherwise transferred?
- Yes: The in-charge forwards the reference to the jurisdictional Commissioner, who directs the jurisdictional AO to invoke section 268(5), and the case is transferred to that AO (Sections 273(9) and (10)). A case can also be transferred at any stage with the Board's prior approval (Section 273(12)).
- No: The assessment unit continues to complete the assessment (Section 273(11)). Go to the next step.
- 6
Assessment order
The assessment unit makes a written order after considering all relevant material and hearing the assessee, may initiate penalty proceedings, and determines the sum payable or refund (Section 273(4)(b)).
Practical checklist
Do
- Check the electronic notice, issuing unit and response deadline.
- Upload issue-specific evidence through the prescribed channel and retain acknowledgments.
Avoid
- Assume an email or portal notice can be ignored because no physical officer has contacted the taxpayer.
Illustrative example
Worked example: a scrutiny handled entirely online
Hypothetical facts (illustration only, not a real taxpayer): Ms. Ghosh is selected for scrutiny in a class of cases specified by the Board for faceless assessment. A notice under section 270(8) reaches her registered account on the designated portal. The assessment unit later proposes a variation of ₹6 lakh for unexplained purchases (amount assumed for illustration).
Notice
The notice is served by the National Faceless Assessment Centre, which has assigned her case to an assessment unit.
Replies
She files replies and documents electronically through her registered account. A visit to a local office is not the channel under Section 273(7)(b).
Verification
A verification unit cross-verifies the purchases with a supplier. Such verification may, in circumstances specified by the Board, take place outside the electronic-only rule (Section 273(8)).
Review and order
The Centre sends the proposed ₹6 lakh variation to a review unit, which checks the evidence on record. The assessment unit then hears Ms. Ghosh and passes the written order (Section 273(4)(b)).
Outcome
- Every exchange with Ms. Ghosh runs through the Centre electronically.
- She keeps her right to be heard before the order, even in the faceless process.
Frequently asked questions
How do I communicate with the tax department during a faceless assessment?
Except in circumstances the Board specifies for verification-unit enquiries, all communication between you and the assessment system is exclusively electronic, and is routed through the National Faceless Assessment Centre.
Can my case be moved out of the faceless system to a regular Assessing Officer?
Yes - the Principal Chief Commissioner or Principal Director General in charge of the National Faceless Assessment Centre can, at any stage and with the Board's prior approval, transfer the case to the jurisdictional Assessing Officer. A case can also be routed to the jurisdictional authority if Section 268(5) special-audit powers need to be invoked.
Do I still get a hearing under faceless assessment?
Yes - the assessment unit must give the assessee an opportunity of being heard before making the assessment order under Section 273(4)(b)(i).
Need help applying this provision to your situation?
Get help with a faceless assessment noticeLast updated 10 October 2026