Arbitration & Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to the agreement between Bizeneed India Private Limited and its users, or the breach, termination, or invalidity thereof, shall be finally resolved by arbitration. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, and the rules of the Indian Arbitration Council. The arbitration shall be administered by a sole arbitrator mutually appointed by the parties, or if no agreement is reached within 30 days, appointed by the designated arbitral institution. The seat of arbitration shall be New Delhi, Delhi, India, and the language shall be English.

• All disputes resolved through binding arbitration under the Arbitration and Conciliation Act, 1996
• Sole arbitrator mutually appointed or appointed by the designated arbitral institution
• Seat of arbitration: New Delhi, Delhi, India
• Language of arbitration: English
• Arbitration proceedings conducted in-person, virtually, or in hybrid format as agreed
• Award is final and binding; judgment may be entered in any court of competent jurisdiction

The arbitration process begins with the filing of a notice of arbitration by the initiating party. The respondent has 30 days to file a response. The arbitrator shall be appointed within 30 days of the notice. Discovery shall be limited to document production and interrogatories, with each party limited to 25 requests. The hearing shall be conducted within 120 days of the arbitrator's appointment, unless extended by mutual consent or for good cause shown. The arbitrator shall issue the award within 30 days of the conclusion of the hearing.

• Initiated by filing a notice of arbitration with the arbitral institution
• Respondent has 30 days to file a response to the notice
• Arbitrator appointed within 30 days of the notice of arbitration
• Discovery limited to document production and up to 25 interrogatories per party
• Hearing conducted within 120 days of arbitrator appointment
• Award issued within 30 days of hearing conclusion

The seat of arbitration shall be New Delhi, Delhi, India. Hearings may be conducted in-person at a mutually agreed location in New Delhi, or virtually using secure video conferencing technology. If in-person hearings are required, both parties shall bear their own travel and accommodation costs. All arbitration proceedings shall be conducted in English. The arbitrator shall have the discretion to determine the specific venue for any in-person hearing or procedural conference based on the circumstances of the case.

• Seat of arbitration: New Delhi, Delhi, India
• Hearings conducted in-person or virtually based on mutual agreement
• Virtual hearings use secure, platform-provided video conferencing technology
• Each party bears its own travel and accommodation costs for in-person hearings
• Language of proceedings: English
• Arbitrator determines specific venue for procedural conferences

Each party shall bear its own legal costs and expenses incurred in connection with the arbitration proceedings. The arbitrator shall have the discretion to allocate the costs of arbitration, including the arbitrator's fees and administrative fees, between the parties. Costs of arbitration include the arbitrator's fees, institutional administrative fees, venue costs, and transcription costs. The prevailing party may be entitled to recover reasonable costs as determined by the arbitrator.

• Each party bears its own legal costs and expenses throughout the arbitration
• Arbitrator may allocate arbitration costs between parties at their discretion
• Arbitration costs include arbitrator fees, administrative fees, venue costs, and transcription
• Prevailing party may be entitled to recover reasonable costs as determined by the arbitrator
• Cost allocation does not affect each party's obligation for its own legal representation costs
• Payment of allocated costs due within 15 days of the arbitration award

Nothing in this arbitration clause shall prevent either party from seeking interim or emergency relief from a court of competent jurisdiction. Claims for injunctive relief or specific performance may be brought in court without waiving the right to arbitrate the underlying dispute. Small claims below a monetary threshold may be resolved through small claims court procedures. Either party may seek provisional remedies from courts to prevent irreparable harm pending the arbitration award. The arbitration clause does not apply to disputes that cannot be arbitrated under applicable law.

• Interim or emergency relief may be sought from courts without waiving arbitration rights
• Injunctive relief and specific performance claims may be brought in court
• Small claims below a monetary threshold may proceed through small claims procedures
• Provisional remedies available from courts to prevent irreparable harm pending arbitration
• Disputes that cannot be arbitrated under applicable law are excluded
• Intellectual property infringement claims may be brought in court without waiving arbitration