Terms & Conditions - GST Registration

Bizeneed India Private Limited ("Bizeneed", "we", "us", or "our") provides professional assistance for Goods and Services Tax (GST) registration, return filing, and compliance services to individuals, businesses, LLPs, partnerships, and corporate entities across India. These Terms & Conditions govern the engagement between Bizeneed and its clients ("you", "your", or "client") for all GST-related services offered through the Bizeneed platform (bizeneed.in) and related channels. These Terms are framed in accordance with the Central Goods and Services Tax Act, 2017, the Integrated Goods and Services Tax Act, 2017, the Goods and Services Tax (Registration) Rules, 2017, and all applicable rules, notifications, and circulars issued by the GST Council and tax authorities. By engaging our GST services, you agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, please refrain from engaging our services.

• These Terms govern all GST registration, return filing, compliance, and advisory services provided by Bizeneed
• All services are provided by qualified GST practitioners and tax professionals under the applicable GST laws and regulations
• By engaging our GST services, you confirm you have read, understood, and agree to these Terms
• If you act on behalf of a company or legal entity, you represent that you have the authority to bind that entity to these Terms
• We reserve the right to update these Terms as required by changes in GST laws, rules, or regulations
• Questions regarding these Terms should be directed to legal@bizeneed.com

Bizeneed offers a comprehensive range of GST registration and compliance services to eligible clients. Our services include new GST registration under the GST regime, assistance with the complete application process including ARN generation and GSTIN allocation, filing of monthly and quarterly returns (GSTR-1, GSTR-3B, GSTR-2A, GSTR-2B), preparation and filing of annual returns (GSTR-9 and GSTR-9C), input tax credit (ITC) reconciliation and optimization, handling of GST notices, orders, and demands from tax authorities, preparation of replies and submissions to the GST department, amendments to GST registration details, filing of applications for GST registration cancellation, assistance with e-way bill compliance, and advisory on GST rates, HSN classification, and compliance best practices. The specific scope of services for each engagement will be documented in a service confirmation or engagement agreement. Services not explicitly included in the engagement agreement are not part of the scope and may be subject to additional charges.

• New GST registration - application filing, ARN tracking, GSTIN allocation, and registration certificate download
• GSTR-1 filing - monthly/quarterly outward supply details with accurate invoice-level data
• GSTR-3B filing - monthly/quarterly return with summary of outward and inward supplies and tax payment
• ITC reconciliation - matching GSTR-2A/2B with purchase registers and claiming eligible input tax credit
• GST annual returns (GSTR-9/GSTR-9C) - preparation, reconciliation, and filing of annual returns
• Notice handling - drafting replies to GST notices, demands, show-cause notices, and assessments
• Registration amendments - changes in business particulars, address, authorised signatory, and additional places of business
• Cancellation assistance - filing of applications for voluntary or mandatory cancellation of GST registration
• E-way bill compliance - generation, updating, and verification of e-way bills as per applicable rules
• GST advisory - consultation on GST rates, HSN/SAC codes, GST implications on business transactions, and compliance structure

Timely and accurate service delivery depends on your cooperation and provision of complete information. You agree to provide all necessary documents, information, and access required for us to deliver our services within the agreed timelines. You are responsible for the accuracy, completeness, and timeliness of all information, documents, and data provided to Bizeneed. You must promptly inform us of any changes in your business details, such as changes in registered address, business activity, authorised signatory, bank account details, or constitutional status (e.g., conversion from proprietorship to LLP). You are responsible for maintaining valid PAN, valid bank account, and active email and mobile number registered with the GST portal. You authorize Bizeneed to act as your representative for GST compliance purposes including filing returns, responding to notices, and accessing your GST portal account through your credentials or digital signature.

• Provide valid PAN, address proof (electricity bill, rent agreement, NOC), and business incorporation documents for GST registration
• Provide accurate bank account details, telephone/mobile number, and email address registered with the GST portal
• Provide complete transaction details including inward and outward supply data, purchase invoices, sales invoices, and payment challans on or before the agreed deadline each month
• Maintain valid credentials for the GST portal and promptly share any OTPs, digital signatures, or verification tokens required for return filing
• Notify Bizeneed immediately of any changes in business address, authorised signatory, bank accounts, or business activities
• Authorize Bizeneed as your representative for GST compliance purposes including return filing, notice handling, and portal access
• Review all draft returns, reconciliations, and documents before they are filed with the GST department and confirm their accuracy
• Respond to requests for additional information or clarification within the timelines specified by Bizeneed or the GST department
• Retain and maintain all original documents, invoices, and books of accounts as required under the GST Act and Rules
• Pay all applicable GST taxes, interest, penalties, and government fees to the GST department within the stipulated timelines

Our professional fees for GST services are communicated at the time of engagement and become binding upon your acceptance. Government fees for GST registration and compliance are minimal or nil under the GST regime. You will be invoiced for our professional fees along with any out-of-pocket expenses such as courier charges, courier charges for document submission, or incidental costs. Payment is typically due upfront or as per the milestone-based payment schedule specified in the service confirmation. For monthly return filing services, payments are due on or before the 5th of each month or as per the agreed billing cycle. For annual return services (GSTR-9/9C), payment is due before commencement of work. Late payments may result in suspension of services until outstanding dues are cleared. We reserve the right to adjust professional fees for services not covered under the original engagement scope. All fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes unless stated otherwise.

• Professional fees for GST services are communicated at the time of engagement and are binding upon acceptance
• Government fees for GST registration are nil under the current GST regime
• Payment is due upfront or as per the milestone-based payment schedule specified in the service confirmation
• Monthly return filing fees are due on or before the 5th of each month or the agreed billing date
• Annual return fees (GSTR-9/9C) are due before commencement of the annual return preparation work
• Late payments may result in suspension of services until all outstanding dues are cleared
• Services not covered under the original engagement scope may be subject to additional charges
• All fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes unless otherwise stated
• Refunds, if applicable, will be processed in accordance with our Refund Policy

We strive to deliver our GST services within the timelines committed to you at the time of engagement. Standard timelines for GST registration are typically 5-10 working days from the date of receipt of all required documents and information, subject to verification by the GST department. Monthly return filing (GSTR-1/GSTR-3B) is completed before the applicable due date, subject to timely receipt of transaction data and confirmations from you. Annual returns (GSTR-9/9C) are filed within the extended due dates applicable for the relevant financial year. Notice replies and submissions are prepared within the timelines specified in the notice or within a mutually agreed deadline. Delays may occur due to non-receipt of required documents, incorrect or incomplete information provided by you, unresponsiveness to requests for clarification, technical issues or downtime on the GST portal (GSTN portal), delays by the GST department in processing applications or notices, changes in GST laws or rules affecting the scope of work, or any other circumstances beyond our reasonable control. We are not liable for delays or consequences arising from any of the aforementioned reasons.

• GST new registration: 5-10 working days from receipt of complete and accurate documents
• GSTR-1 monthly filing: completed before the 10th or 11th of the subsequent month, as applicable
• GSTR-3B monthly filing: completed before the 20th or 22nd of the subsequent month, as applicable
• Quarterly return filing (under QRMP scheme): completed before the due date for the respective quarter
• Annual returns (GSTR-9/GSTR-9C): completed and filed within the applicable extended due date
• Notice replies: prepared and submitted within the notice deadline or a mutually agreed timeline
• Portal downtime, government delays, or technical issues do not constitute a breach of service timelines
• Delays caused by incomplete or incorrect client information will extend the timelines proportionally
• We will notify you promptly of any anticipated delays and work to minimize the impact on your compliance

Bizeneed recognizes the sensitive nature of your business and financial information. We are committed to maintaining the confidentiality of all information, documents, data, and records shared with us in the course of providing our GST services. All our professionals and team members involved in your engagement are bound by strict confidentiality obligations under professional ethics and our internal data protection policies. We will not disclose, share, sell, or misuse any confidential information provided by you to any third party except as required for the purpose of delivering our services (such as submitting information to the GST department on your behalf) or as mandated by applicable law or court order. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Our confidentiality obligations survive the termination or completion of our service engagement.

• All business and financial information shared with Bizeneed is treated as strictly confidential
• Our professionals are bound by confidentiality obligations under professional ethics and internal policies
• We will not disclose, share, sell, or misuse any confidential information to unauthorized third parties
• Information may be shared with the GST department or tax authorities only as required for service delivery or as mandated by law
• Appropriate technical and organizational measures are implemented to protect your data
• Confidentiality obligations survive the termination or completion of the service engagement
• You may request details of our data handling practices by contacting legal@bizeneed.com

To the maximum extent permitted under applicable Indian law, Bizeneed's aggregate liability arising out of or in connection with our GST services shall be limited to the professional fees paid by you for the specific service in the preceding 12 months. We shall not be liable for any indirect, incidental, special, consequential, or exemplary damages including but not limited to loss of profits, loss of business, loss of data, loss of goodwill, penalties, interest, or fines imposed by the GST department or any other regulatory authority. We are not liable for any losses, damages, or penalties arising from: inaccurate, incomplete, or delayed information or documents provided by you; technical issues, downtime, or errors on the GSTN portal or other government portals; delays or adverse decisions by the GST department or any tax authority; penalties or interest levied by the GST department due to incorrect or late filing caused by client-side issues; changes in GST laws, rules, notifications, or circulars affecting the applicability or interpretation of GST provisions; or any force majeure events including acts of God, natural disasters, government actions, or technical failures beyond our reasonable control. Nothing in these Terms excludes liability for gross negligence, wilful misconduct, or fraud on our part.

• Aggregate liability limited to professional fees paid for the specific GST service in the preceding 12 months
• No liability for indirect, incidental, special, consequential, or punitive damages of any kind
• No liability for penalties, interest, or fines imposed by the GST department due to incorrect client data
• Not liable for technical issues, downtime, or errors on the GSTN portal or other government portals
• Not liable for delays or adverse decisions by the GST department or any tax authority
• Not liable for losses arising from inaccurate, incomplete, or delayed information provided by you
• No liability for losses due to changes in GST laws, rules, notifications, or circulars
• No liability for force majeure events including acts of God, natural disasters, or government actions
• Nothing herein excludes liability for gross negligence, wilful misconduct, or fraud on our part

Either party may terminate the GST service engagement by providing not less than 15 days' prior written notice to the other party. Bizeneed may immediately suspend or terminate services without prior notice if you breach these Terms, fail to make payments when due, provide false, misleading, or inaccurate information, or engage in any activities that compromise our ability to deliver services effectively. Upon termination, all outstanding fees and charges become immediately due and payable. We will provide pro-rata billing for work already performed up to the date of termination. Access to any client portal or dashboard may be suspended upon termination. We will assist with the transfer of incomplete work or pending filings to you or another service provider within a reasonable transition period of 15 days post-termination. Provisions of these Terms that by their nature should survive termination, including confidentiality, limitation of liability, and dispute resolution, shall remain in full force and effect.

• Either party may terminate the engagement with not less than 15 days' prior written notice
• We may immediately suspend or terminate for breach of Terms, non-payment, or provision of false information
• All outstanding fees and charges become immediately due and payable upon termination
• Pro-rata billing applies for work already performed up to the date of termination
• Transition assistance will be provided for a period of 15 days post-termination for pending filings
• Access to the client portal or dashboard will be suspended upon termination
• Provisions relating to confidentiality, limitation of liability, and dispute resolution survive termination
• You may request a copy of all submitted filings and documents within 30 days of termination

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising out of or relating to these Terms, the GST services, or the relationship between the parties shall first be attempted to be resolved through good-faith negotiations for a period of 30 days. If the dispute cannot be resolved through negotiation, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 before a sole arbitrator appointed by mutual consent of both parties. The seat of arbitration shall be New Delhi, Delhi, India, and the language of arbitration shall be English. The courts in New Delhi, Delhi, India shall have exclusive jurisdiction over any matters not resolved through arbitration. Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

• These Terms are governed by the laws of India without regard to conflict of law provisions
• Disputes shall first be attempted to be resolved through good-faith negotiations for 30 days
• Unresolved disputes are referred to arbitration under the Arbitration and Conciliation Act, 1996
• Seat of arbitration: New Delhi, Delhi, India; Language of arbitration: English
• Arbitration shall be conducted by a sole arbitrator appointed by mutual consent of both parties
• The arbitration award shall be final and binding on all parties
• Either party may seek urgent interim or injunctive relief from a court of competent jurisdiction

If you have any questions, concerns, or feedback regarding these Terms & Conditions for GST services, please do not hesitate to contact us. Our legal team is available to address any queries or clarifications you may need. For GST service-related inquiries, you may reach out to your dedicated account manager or contact our support team. For legal, compliance, and terms-related matters, please use the dedicated email address below. We strive to respond to all inquiries within a reasonable timeframe.

• Email: legal@bizeneed.com - for legal, compliance, and terms-related inquiries
• Email: support@bizeneed.com - for GST service-related queries and general support
• Phone: +91 80 1234 5678 - for urgent queries during business hours (Mon-Fri, 9:30 AM - 6:30 PM IST)
• Registered Office: Bizeneed India Private Limited, New Delhi, Delhi, India
• Grievance Officer: grievance@bizeneed.com - for complaints and dispute resolution
• Response time: We aim to respond to all inquiries within 2-3 business days

We reserve the right to update, modify, or replace any part of these Terms & Conditions for GST services at any time in response to changes in GST laws, rules, notifications, circulars, or our service offerings. Changes will be effective immediately upon posting on the Platform. It is your responsibility to review these Terms periodically for any updates. The 'Last updated' date at the top of this page indicates when these Terms were last revised. Your continued engagement of our GST services following any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must discontinue our services and inform us in writing. Material changes will be communicated to active clients via email or in-platform notification at least 7 days before the effective date of such changes.

• These Terms may be updated, modified, or replaced at any time in response to changes in GST laws or our service offerings
• Changes are effective immediately upon posting on the Platform
• The Last updated date indicates when these Terms were last revised
• Continued engagement of our GST services after changes constitutes acceptance of the updated Terms
• Material changes will be communicated to active clients at least 7 days in advance via email or in-platform notification
• Clients who do not agree with updated Terms must discontinue our services and inform us in writing
• Previous versions of these Terms are available upon written request to legal@bizeneed.com