Terms & Conditions - ESIC Registration

Welcome to Bizeneed India Private Limited. These Terms and Conditions govern the provision of Employees' State Insurance Corporation (ESIC) Registration services on the Bizeneed platform. These Terms are framed in accordance with the Employees' State Insurance Act, 1948, the Information Technology Act, 2000, the Indian Contract Act, 1872, and all other applicable Indian laws and regulations. By engaging our ESIC Registration services, you agree to be bound by these Terms in their entirety.

• These Terms apply to all businesses, LLPs, partnerships, and corporate entities seeking ESIC Registration services
• The Platform operates as a technology-enabled intermediary connecting users with qualified professionals for compliance and advisory services
• By purchasing this service, you confirm you have read, understood, and agree to these Terms
• If you act on behalf of a company or legal entity, you represent that you have the authority to bind that entity to these Terms
• Continued use of the service after any modifications constitutes acceptance of the updated Terms
• Questions regarding these Terms should be directed to legal@bizeneed.in

The ESIC Registration services provided by Bizeneed India Private Limited cover the complete lifecycle of Employees' State Insurance compliance. Our services include: ESIC Registration assistance with the regional ESIC office for establishments employing 10 or more employees (20 or more in some states), monthly ESIC contribution filing and challan payment processing, annual ESIC returns (Form 6, Form 12), employee ESIC insurance number (IP number) generation, ESIC medical benefit scheme enrollment for employees, wage code compliance under the Code on Wages, 2019, liaison with ESIC offices for queries and clarifications, assistance with ESIC claims - sickness benefit, disablement benefit, and dependant benefit, compliance with statutory requirements under the ESIC Act, 1948, and assistance with ESIC digital portal registration and log-in management. Services do not include employee medical benefit claims adjudication or disputes with ESIC.

• ESIC Registration with the regional Employees' State Insurance Corporation office
• Monthly ESIC contribution filing and challan payment processing
• Annual ESIC returns (Form 6, Form 12)
• Employee ESIC insurance number (IP number) generation assistance
• ESIC medical benefit scheme enrollment for employees
• Wage code compliance under the Code on Wages, 2019
• Liaison with ESIC offices for queries and clarifications
• Assistance with ESIC claims - sickness, disablement, and dependant benefits
• ESIC digital portal registration and log-in management

The client (you) is responsible for providing accurate, complete, and timely information required for ESIC registration and ongoing compliance. You must maintain detailed employee records including full names, dates of birth, gender, residential addresses, nominee details, Aadhaar numbers, bank account details, and PAN. You are responsible for providing accurate salary information including gross monthly wages that determine ESIC contribution applicability. You must provide establishment address details including registered office address, principal place of business, communication address, and branch/unit details if applicable. You must declare the total number of employees, identify existing ESIC insured persons, and provide monthly updates on new joinees and exits. Failure to provide accurate or timely information may result in delays, penalties from ESIC, or rejection of applications.

• Provide accurate employee details - names, dates of birth, gender, addresses, Aadhaar, PAN, bank details, and nominee information
• Provide accurate salary and gross monthly wage information for all employees
• Provide complete establishment address - registered office, principal place of business, and communication address
• Declare total employee count and identify existing ESIC insured persons at registration
• Provide monthly updates on new joinees, exits, and salary changes
• Co-operate with Bizeneed for any queries or requests from ESIC authorities
• Make timely payments of ESIC contributions as per statutory requirements
• Inform Bizeneed immediately of any changes to establishment details or employee structure

Service fees for ESIC Registration are as communicated at the time of engagement and become binding upon your acceptance. Government fees for ESIC registration, monthly contribution payments, and statutory payments are billed separately and are payable in addition to our professional fees. Late payments may attract interest at 18% per annum or the maximum rate permitted under applicable law, calculated from the due date until the date of actual payment. All payments must be made through official payment channels. We reserve the right to suspend or restrict ESIC compliance services for accounts with overdue payments exceeding 30 days. Subscription-based ongoing ESIC compliance services are billed in advance on a monthly basis and auto-renew unless cancelled at least 7 days before the renewal date.

• Service fees are as communicated at the time of engagement and are binding upon acceptance
• Government fees, ESIC contribution payments, and third-party charges are billed separately
• Late payments attract interest at 18% per annum calculated from the due date
• Subscription-based services are billed in advance on a monthly basis
• Subscriptions auto-renew unless cancelled at least 7 days before the renewal date
• All payments must be made through official payment gateways integrated with the Platform
• Services may be suspended for accounts with overdue payments exceeding 30 days
• Refund eligibility is governed by our Refund Policy available at /refund-policy

Bizeneed endeavours to complete ESIC Registration within 15-30 business days from the date of receipt of all required documents and information from the client. The actual timeline depends on the completeness of information provided, the ESIC office workload, the number of employees, and any additional verification requirements from the authorities. Timeline commencement begins only after all mandatory documents are received and verified. Delays caused by incomplete information, non-cooperation from the client, or delays by government authorities are outside our control and do not constitute a breach of service. Monthly ESIC contribution timelines are aligned with statutory due dates. Any delays in monthly filing will be communicated in advance.

• ESIC Registration: 15-30 business days from receipt of all complete documents
• Timeline begins only after all mandatory documents and information are received
• Delays due to incomplete information or client non-cooperation are excluded from SLA
• Delays by ESIC authorities or regulatory bodies are outside our control
• Monthly ESIC contributions must be filed within statutory due dates
• Timelines are indicative and subject to change based on government processes
• Expedited processing may be available for additional fees

Both parties agree to maintain the confidentiality of all proprietary information, business data, employee records, financial information, salary details, and trade secrets shared during the course of service delivery. Bizeneed agrees not to disclose, share, or use client data except for the purpose of providing ESIC registration and compliance services. Client data will be stored securely using industry-standard encryption and security measures. Our team members and associated professionals are bound by strict confidentiality obligations. We will not share client information with third parties without prior written consent, except as required by law or for service delivery purposes. You agree not to share any confidential information received from Bizeneed, including methodology, pricing, or process documentation.

• Both parties agree to maintain strict confidentiality of all shared information
• Client data, employee records, and financial information will not be disclosed to third parties
• Data is stored using industry-standard encryption and security measures
• Team members are bound by strict confidentiality obligations
• Confidentiality obligations survive termination of the service relationship
• Either party may disclose confidential information if required by law or court order
• Breach of confidentiality may result in immediate termination and legal action

To the maximum extent permitted under applicable Indian law, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019, Bizeneed India Private Limited's aggregate liability under any service engagement shall not exceed the service fees paid by you for the specific ESIC service in the preceding 12 months. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other financial loss arising from the use or inability to use our services. We are not liable for penalties, fines, or adverse actions imposed by ESIC on account of incomplete or inaccurate information provided by the client. We are not liable for delays, errors, or rejections caused by ESIC authorities.

• Aggregate liability limited to fees paid for the specific ESIC service in the preceding 12 months
• No liability for indirect, incidental, special, consequential, or punitive damages
• No liability for penalties, fines, or adverse actions by ESIC due to client-provided inaccurate information
• Not liable for delays, errors, or rejections caused by ESIC authorities
• Not liable for losses arising from inaccurate, incomplete, or delayed information provided by you
• No liability for service interruptions due to force majeure events
• Nothing in these Terms excludes liability for death or personal injury caused by our negligence or for fraud

Either party may terminate the ESIC service relationship by providing not less than 30 days' prior written notice to the other party. Bizeneed may immediately suspend or terminate ESIC services without prior notice if you breach these Terms, fail to make payments when due, provide false or inaccurate information, or engage in activities that harm our business interests. Upon termination, all outstanding fees and charges become immediately due and payable. We will assist with transition of ESIC compliance responsibilities for a period of 15 days post-termination. Provisions of these Terms that by their nature should survive termination shall remain in full force and effect. Client data will be provided in a portable format upon request within 30 days of termination.

• Either party may terminate with not less than 30 days' prior written notice
• We may immediately suspend or terminate for breach, non-payment, or fraudulent activity
• All outstanding fees become immediately due and payable upon termination
• Transition assistance for ESIC compliance responsibilities provided for 15 days post-termination
• Provisions relating to confidentiality, liability, and dispute resolution survive termination
• Upon request within 30 days, ESIC-related data will be provided in a portable format

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The courts in New Delhi, Delhi, India shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms or the ESIC services. Any dispute arising from or in connection with these Terms or the services shall first be attempted to be resolved through good-faith negotiations for a period of 30 days. If the dispute cannot be resolved through negotiation, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996 before a sole arbitrator appointed by mutual consent. The seat of arbitration shall be New Delhi, Delhi, India, and the language shall be English.

• These Terms are governed by the laws of India without regard to conflict of law provisions
• Courts in New Delhi, Delhi, India have exclusive jurisdiction over all disputes
• Disputes shall first be attempted through good-faith negotiations for 30 days
• Unresolved disputes are referred to arbitration under the Arbitration and Conciliation Act, 1996
• Seat of arbitration: New Delhi, Delhi, India; Language: English
• The arbitration award shall be final and binding on all parties

If you have any questions, concerns, or feedback regarding these Terms and Conditions for ESIC Registration services, please do not hesitate to contact us. Our team is available to address any queries or clarifications you may need. For general inquiries and ESIC service-related questions, please reach out through our contact channels. For legal and compliance-related matters, please use the dedicated email below. We aim to respond to all inquiries within 2-3 business days.

• Email: legal@bizeneed.in - for legal, compliance, and terms-related inquiries
• Email: support@bizeneed.in - for general support, technical issues, and ESIC service queries
• Registered Office: Bizeneed India Private Limited, New Delhi, Delhi, India
• Grievance Officer: grievance@bizeneed.in - for complaints and dispute resolution
• Response time: We aim to respond to all inquiries within 2-3 business days