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Knowledge Bank / Income-tax Act, 2025 / Chapter XIV - Tax Administration

Section 240

Section 240: taxpayer's charter

Section 240 requires the Central Board of Direct Taxes to adopt and declare a Taxpayer's Charter and to back it with instructions to income-tax authorities on how to administer it.

This explanation is AI-assisted and pending review by our CA/CS team. It is general information, not professional advice - always cross-check against the bare law text above or talk to our tax team for guidance specific to your situation.

What the section provides

The Board must adopt and declare a Taxpayer's Charter, and issue orders, instructions, directions or guidelines to other income-tax authorities as it considers fit for administering that Charter.

Frequently asked questions

Does Section 240 itself set out the contents of the Taxpayer's Charter?

No - the section only requires the Board to adopt and declare a Charter and to issue administrative instructions for it; the Charter's actual contents are laid down separately by the Board.

Related sections

  • Section 239 - instructions to subordinate authorities

Want this applied to your actual filing, not just explained?

Talk to our tax team about your rights under the Taxpayer's Charter

Last updated 9 September 2026

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